Returning goods to Adams Classic Cars:

Below you will find the policies and instructions for returning goods that were ordered online and shipped to you:

1.     Always contact us first before returning a product. You can reach us by e-mail info@adamscc.nl. You will receive a return number that you can use on this form.

2.     Missing items or damages must be reported to us within 3 days after receiving the order. After 3 days claims for missing or damaged goods are no longer accepted. When receiving a parcel always immediately check the box and its contents. In case of damage have the carrier make a note of it before signing for delivery. If a delivery is accepted without notification of damage we and/or the carrier are no longer responsible for damaged parts in that shipment.

3.     A return has to be shipped to us within 14 days after it has been delivered for a full credit. After 14 days we will not credit the full amount. It is best to save prove of shipping, ie. tracking slip.

4.     We do not accept returns of:

- Special order items: On the invoice [SO] will be noted with the product. Special Orders are ordered, manufactured or modified especially for you.

- Installed, ie. used or modified parts: When we find that the product has indications of use or modification we will not accept the return. If a product is defective please indicate what the problem is. Do not attempt to open or repair it! This will void any warranty.

- Electronic parts: All electronic parts like senders, regulators, computers, modules etc. are exempt of warranty.

- Bearings and gaskets in opened packaging.

- B-Choice and used items (this is noted in the part details/description).

5.     Returns in original, undamaged, packaging only! (We will credit a maximum of 90% if the product needs re-packaging). The returned parts have to be re-sellable.

How to return a product:

-        Email is with a request for a return form. Print pages 2 and 3 and fill them in. Also, always clearly state your address details on the address label in case the package is unexpectedly returned to you.

-        Place the fully completed page 2 in the box with the return package. Without this documentation, the return shipment will not be processed!

-        Pack the return shipment securely in suitable packaging to prevent damage.

-        Affix sufficient postage to the package. If the cause of the return lies with Adams Classic Cars (incorrectly shipped parts), we will also credit the shipping costs. Cash on delivery shipments are not accepted.

-        Stick the completed address label (page 3) onto the box of the return shipment.

-        PLEASE only send to PO Box 66, 3880AB, Putten: we are not always present at the warehouse to accept packages, which means shipments offered to the warehouse may be returned to the sender.

-        When returning an item, always ask the carrier (post office, etc.) for proof of shipment: The sender is responsible for the correct delivery of the return shipment.

-        Your return will be processed within 3 weeks after we receive it.

Credit on returns

If you return a product according to our policies the credit will be calculated as shown below:

There are no exceptions for the above!