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Shipping Policies Ordering, Shipping & Returns
Ordering, Shipping & Returns

FAQ:

  1. How do I place an order?
  2. I have placed an order, now what?
  3. What are the shipping options (in the Netherlands)?
  4. What are the shipping options (outside the Netherlands)?
  5. What is the delivery time?
  6. Can I return the order?
  7. Sheet Metal?

1 Ordering procedure:

You can order items by clicking "Add to Cart". You can change the quantity by change the number and clicking "Update".

You may then continue shopping or click "Checkout".

At the Checkout you can log in if you already have an account or register when you are a new customer.

After you have logged in you will see the shipping information. Here you can change the shipping address and choose a shipping method (only when the shipping address is in the Netherlands).

After continuing you can change the billing information.

In the final field you see all information on your order. Here you can confirm your order.

After the order confirmation you will receive a confirmation email containing the ordered parts, delivery Address, billing address, payment method and remarks.
We advise you to check the information carefully and to keep this email for your future reference. If you find anything not to be in order, please let us know as soon as possible.


2 Order Follow Up
As soon as we receive the order we check the availability of the parts, the delivery time, if the chosen method of payment is applicable and if the shipping costs mentioned are correct (depending on size and weight).
We will contact you when shipping costs are higher than mentioned in the confirmation email.
We will send you an email telling you the expected delivery-time. With this email you will also receive the invoice.
You do not have to pay until you receive the invoice!


3 Shipping (in the Netherlands)
All order are shipped prepaid or COD (only in the Netherlands). It usually takes a few days before the money has been transferred into our bank account.
Special Order Items are prepaid only.
There are three possibilities for shipping your order:

  1. Prepayment
    This option costs €9.50 and is available for orders with a maximum weight of 30kg and maximum dimensions of 140x78x58cm.
    After receiving the invoice you will transfer the order-amount into our bank-account, mentioning the ordernumber. Upon receiving the money we will ship the order with DPD-post. After shipping the order we will notify you by email to let you know the tracking-number with which you can track the shipment. (This method is not possible for large, heavy items. Whenever the shipping-costs of your order are higher than mentioned when ordering, we will contact you afterwards.)
  2. Cash On Delivery (C.O.D., Rembours)
    This option costs €18.50 and is available for orders with a maximum weight of 30kg and maximum dimensions of 140x78x58cm. Maximum order amount is €1000.00.
    Your order will be shipped with DPD-post. You will pay the postman upon receiving the shipment. Please be sure to have the right amount of money in cash. The postman usually doesn't carry change. When there is nobody at home, a message will be left by the postman.
    After shipping the order we will notify you by email to let you know the tracking-number with which you can track the shipment.
    (This method is not possible for large, heavy items. Whenever the shipping-costs of your order are higher than mentioned when ordering, we will contact you afterwards.)
  3. Will Call, Local Pick-Up (no extra charges)
    You may also chose to pickup the order yourself at our shop. You will be able to check the items, before paying cash. You may also transfer the money into our account before delivery. In this case the order-amount has to be received by us before we can deliver your order.
    Always let us know when you plan on visiting us!


4 Deliveries in other European countries:
We deliver throughout Europe, on a prepaid basis. As soon as total of the amount is transferred into our account the order will be shipped.
If we have not received your payment within two weeks after placing the order, the order will be cancelled.
Please contact us for information on shipping costs.


5 Delivery time:
Stock Articles: 3-10 days
Non Stock / special orders: 2-12 weeks.
You will be informed on the shipping status via email.
For Non Stock items we depend on our suppliers and shippers for delivery time. We will always try to get back ordered items in as soon as possible.


6 Returns
You may return an order within 7 days after delivery. You need to fill out a contact form to inform Adams Classic Cars. After we replied to that form you may ship the order back to us. The price paid for returned items will be deducted from a future order, minus a 10% restock fee.

Upon receiving the returned items we will check if the articles are in their original, unopened packaging and that they are undamaged. If the items are not returned as we shipped them Adams Classic Cars will either deduct the price paid from a future order, minus a 25% restock fee or will refuse to accept them.

Adams Classic Cars will not pay the shipping costs for returns!

Special orders are not returnable!


7 Sheet Metal Notes
Trial fit all parts before altering, sanding or priming/painting.
Double check all measurements before cutting. Use new parts as a template.
When welding beware of excessive heat that will warp panels.
Altered or painted parts cannot be returned.
All fibreglass parts require some level of preparation and fitting. In certain cases minor modifications may be required.
Fibreglass parts are NOT warranted against cracking, warping or fit. Purchaser assumes all responsibility for proper installation.
Professional installation is recommended.

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